Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your orders quickly and safely across the UAE.
Order Processing Time
All orders are processed within 1-2 business days after the order is placed.
Once your order has been shipped, you will receive a confirmation message with tracking details.
Shipping Methods
We work with trusted local courier partners to deliver your orders safely.
Available delivery options:
• Standard Delivery – Delivered within [2–5 BUSINESS DAYS]
Delivery time may vary depending on your location within the UAE.
Shipping Costs
We have free shipping on all our products
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for customers within the UAE.
Please ensure that:
• Someone is available to receive the order
• The correct phone number is provided
• The correct delivery address is entered
Our courier partner may contact you before delivery to confirm the order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS or email.
You can use this number to track your shipment with the courier service.
If you do not receive tracking details within 48 hours, please contact our support team.
Delivery Issues or Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
• High order volumes
• Weather conditions
• Courier operational delays
• Remote delivery locations
If your order is delayed, please contact us and we will assist you immediately.
Failed Delivery Attempts
If a delivery attempt fails because:
• The customer is unavailable
• The phone number is unreachable
• The address is incomplete
The courier may reschedule delivery or return the package.
Repeated failed deliveries may result in future order restrictions.
Incorrect Address
Please make sure your shipping details are correct before placing an order.
If an incorrect address is provided and the order is returned, additional delivery charges may apply for re-shipping.
Contact Us
If you have any questions regarding shipping or your order, please contact us.
Email: letsgrabit.ae@gmail.com